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How to reconcile bank transfer payments
Updated over 8 months ago

1. You can save time in doing reconciliation with our auto-matching function

Our system will move the request to "Paid" status if an unpaid payment request has a match on both Amount & Reference.

You can view all paid requests in the Receivables Dashboard - Received payments section:


Note: If there are multiple requests with the same amount & reference, we will match the earliest created request first


2. To reconcile the status of a request, you can manually mark it as paid or unpaid.

Potential use cases:

  • If you received the payment offline, you can manually mark the request as paid

  • If the system’s auto-match is wrong/ you manually matched it wrongly, you can choose to revert the status to unpaid

Mark as paid:


Mark as unpaid:

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