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How to manage payment requests?

Manage payment requests on the Requests Details Page

To view more details about a payment request, click on the payment request card on the Receivables Dashboard or Requests Dashboard page:

For unpaid or overdue request, you can:

  • Click the "Share" button to instantly share the request

  • Click the "Edit" button to update the request

  • Click the "Mark Paid" button to mark the request as paid

  • Click the "Delete" button to delete the request

  • Click the “Reminders turned on/ off“ banner to update the reminder setting


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For requests paid with bank transfer, you can click the “Mark unpaid“ button to update the request status to “Unpaid“.

For requests that have been paid with a card and are under processing, or if you have already received the money, you cannot mark the request as "Unpaid".

View processing fee and amount to receive/ received on the Requests Details Page:

You can view the processing fee and "amount to receive"/ "received amount" on "Processing", "Paid" and "Refunded" request details page

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