You can save time in doing reconciliation with our auto reconciliation function. The Elevate system will automatically move a payment request to Paid status once the funds have been successfully settled into your Elevate account and matched with an unpaid payment request. You can view all paid requests in the Receivables Dashboard under the Received payments section.
You also have the option to manually reconcile a payment request.
You can mark an unpaid request as paid if your customer paid you offline
You can mark a request paid through bank transfer as unpaid if the auto reconciliation is wrong due to your customers didn’t pay the correct amount or use the correct payment reference. This is the information that the Elevate system uses to match a request with a bank transfer.